Important Notice for Arkansas Marketplace Agents/Brokers and Assisters

Please make note that the 2018 Federal Training platform, the source of training that is required for initial licensure and for licensure renewal, closes at 6:00 pm (EST) on Monday, June 18, with the 2019 Federal Training platform opening sometime in July. During this “go-dark” period, assisters will not be able to access Federal certification training. We will advise you as soon as the specific date for opening of the 2019 Federal Training platform is announced.

You will need to complete your license renewal by September 30. 2018 in order to avoid a late fee.

Please read Bulletin No.: 9-2016 from Arkansas Insurance Commissioner Allen Kerr issued on June 29, 2016 outlining the new ACT 1439 Training requirements for producers and assisters.

For upcoming year 2019, following will be the process for initial assister licensure and renewal assister licensure for all marketplace assisters - Exchange Producers (EPs), Certified Application Counselors (CACs), Navigators, In-Person Assisters (IPA Guides) and Outreach and Enrollment Assisters (OEAs).

Initial Assister Licensure:

1. Complete Federal Training required for licensing every year.

2. Complete State Training required for initial licensing. Note that Assisters who are not licensed Agents/Brokers are required to complete the Health Literacy and Taxes and the ACA courses in State Training.

3. Complete required on-line background check.

4. Submit license application and certificates of completion for steps 1 & 2 above & $35 Money Order made payable to the Arkansas Insurance Department. This can now also be handled by debit/credit card - for online submissions only. Since the training is required in order to extend license, the applicant can upload it into the document warehouse when they apply online. Or, if submitting a paper application, the applicant can attach the completion certificates to that submission. AID will also accept a scan/email of the certificates.

Upon successful completion of all of the above applicants can mail or hand deliver applications & certificates and money orders to:

Arkansas Insurance Department
ATTN: License Division
1200 West Third Street
Little Rock, AR 72201

Renewal Assister Licensure:

1. Complete Federal Training required for licensing.

2. Complete State Training which is not required but recommended for renewal licensure. Arkansas Works work and community engagement requirements are now included in State Training.

3. Submit license application and certificates of completion for steps 1 & 2 above & $35 Money Order made payable to the Arkansas Insurance Department. This can now also be handled by debit/credit card - for online submissions only. Since the training is required in order to extend license, the applicant can upload it into the document warehouse when they apply online. Or, if submitting a paper application, the applicant can attach the completion certificates to that submission. AID will also accept a scan/email of the certificates.

Upon successful completion of all of the above applicants can mail or hand deliver applications & certificates and money orders to:

Arkansas Insurance Department
ATTN: License Division
1200 West Third Street
Little Rock, AR 72201

Once your marketplace licensure application has been received and reviewed and approved by the Arkansas Insurance Department you may print your license here. You will need your National Producer Number (NPN) to print your license. Your NPN number may be found on the NIPR website.

If you have questions or need further assistance, please contact Bruce Donaldson at 501-246-1527 or email bruce.donaldson@armarketplace.com

Click Here to Access the State Training Portal