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Agency Training

Here are the steps and links for licensure and renewals.

Important Notice for Arkansas Marketplace Agents/Brokers and Assisters

All Marketplace licenses expire on September 30 of each year. Generally, federal training, required for initial licensure and for licensure renewal for the next plan year, re-opens the first part of August. This means that federal training and license renewal will need to be completed between the time that training opens (first part of August) and September 30. Failure to properly renew Marketplace licensure by September 30 will result in the assessment of a late fee.

Below are the steps, and related links, necessary for both initial licensure and licensure renewals. If you have questions, please contact Bruce Donaldson at bruce.donaldson@arkansas.gov or at (501) 683-7236

Initial Assister Licensure:

  1. Complete Federal Training required for licensing every year.
  2. Complete State Training required for initial licensing. Note that Assisters who are not licensed Agents/Brokers are required to complete the Health Literacy and Taxes and the ACA courses in State Training.
  3. Complete required on-line background check (only required for Arkansas residents). There is a $24 fee for this that can be paid by credit card.
  4. Complete license application and submit $35 plus $5 transaction fee by debit/credit card via online submissions. For further information on payment of licensure/renewal fees, consult the bulletin at https://insurance.arkansas.gov/site/assets/files/3099/12-2019.pdf. Your license will not be processed until the application is completed and the fees submitted.

Renewal Licensure for Navigators, Certified Application Counselors, & IPA Guides:

  1. Complete Federal Training required for licensing.
  2. Complete State Training which is not required but recommended for renewal licensure.
  3. Complete license application and submit $35 plus $5 transaction fee by debit/credit card via online submissions. For further information on payment of licensure/renewal fees, consult Bulletin 12-2019 at https://insurance.arkansas.gov/site/assets/files/3099/12-2019.pdf. Your license renewal will not be processed until the application is completed and the fees submitted.
  4. Once your marketplace licensure application has been received and reviewed and approved by the Arkansas Insurance Department, you may print your license here. You will need your National Producer Number (NPN) to print your license. Your NPN number may be found on the NIPR website.

Renewal Licensure for Exchange Producers:

  1. Complete license application prior to 90 days of the license expiration date and submit $35 plus $5 transaction fee by debit/credit card via online submissions. For further information on payment of licensure/renewal fees, consult Bulletin 12-2019 at https://insurance.arkansas.gov/site/assets/files/3099/12-2019.pdf. Your license renewal will not be processed until the application is completed and the fees submitted. You can now complete the renewal application prior to taking the federal training.
  2. It is your responsibility to complete Federal Training for the next calendar year. Federal Training each year is mandated by CMS.
  3. Complete State Training ‘Pathways to Enrollment’ which is not required but recommended for renewal licensure.

Click here to access the state training portal